Learning & Development Leader Driving Measurable Performance, Safety, and Compliance Outcomes
I design and scale technical, operational, and leadership training programs aligned to business goals; leveraging LMS platforms, structured learning strategies, and cross-functional partnerships to improve performance and ensure compliance.

- LMS Administration (SuccessFactors and other platforms)
- eLearning Deployment & Architecture
Instructional Design
- Articulate Storyline, Captivate, Camtasia, & Others
- Curriculum Design (ADDIE/SAM)
Leadership & Development
- Manager Development Programs
- Coaching & Change Management
Operational & Compliance Training
- Onboarding & Competency/Skills Mapping
- Regulatory & Safety Training

Led technical training strategy across manufacturing and service operations, improving technician readiness and speed-to-contribution.Implemented enterprise LMS and built role-based training architecture aligning internal and third-party content to compliance, safety, and operational performance requirements.Partnered with leadership to establish scalable training processes supporting workforce development and compliance consistency.
Chicago Transit Authority | Training Manager (2019 - 2020)
Led the training initiatives for existing software systems and "Go Live" programs. Managed the Technology Training team that supported the system needs of the Authority’s 11,000 employees.Developed learning resources and communication materials for key Authority initiatives.
Molex LLC | Manager of eLearning (2010 - 2018)
Spearheaded the Learning Management System (LMS) to successfully deliver over 4,000 training items. Dramatically enhanced product knowledge, leadership skills, and corporate compliance across a global 14,000+ employee base.Created customized training content for an array of corporate initiatives such as New Employee Orientation, Internal Product Training, and Harassment Prevention.

Select work examples are highlighted in the link below. For more details, please contact Bill Bossert
Link to Secure Portfolio Site
